A remote worker / virtual assistant (va) is a professional who provides administrative, technical, or creative assistance to clients remotely from a home office. VAs can handle a wide range of tasks, from managing emails and scheduling appointments to social media management and customer service, allowing you or your businesses to focus on their core activities.

We offer a comprehensive range of services tailored to meet your specific needs, most commonly:

Email Management: Organizing and responding to emails.

Calendar Scheduling: Managing appointments and meetings.

Customer Service: Handling customer inquiries and support.

Social Media Management: Creating and scheduling posts, engaging with followers.

Content Creation: Writing blog posts, articles, and social media content.

Photo and Video Editing: Taking your ideas or raw media and turning it into amazing content.

Data Entry: Inputting data into spreadsheets or databases.

Research: Conducting online research on various topics.

Travel Arrangements: Booking flights, hotels, and transportation.

Administrative Support: General administrative tasks like filing and document management.

Bookkeeping: Managing invoices, expenses, and financial records.

We can also find someone who might be a blend of different skills based on your requirements, just ask!

Getting started is very simple! Simply contact us through our website. Then, we'll schedule a consultation to discuss your needs and how we can assist you. During this consultation, we'll assess your requirements and create a customized plan to ensure we meet your specific goals - no extra fluff.

Hiring our people offers numerous benefits, including our top five reasons:

Time Savings: Free up your time to focus on strategic tasks.

Cost Efficiency: Reduce operational costs by avoiding the need for full-time staff.

Increased Productivity: Delegate routine tasks to a VA, allowing you to concentrate on core business activities.

Flexibility: Scale your support up or down based on your needs.

Access to Expertise: Benefit from the specialized skills and experience of professional VAs.

Our people have saved our bacon many times and lifted an enormous amount of burden over the years, now it's time they help you!

We take data privacy and confidentiality very seriously. We adhere to strict data privacy policies and use secure communication channels to ensure your information is protected. All our people sign non-disclosure agreements (NDAs) to guarantee the confidentiality of your data.

Additionally, we use encrypted tools and platforms to manage and store sensitive information securely.

When our people work with you, they will only ever work through your own secure systems in accordance with your policies and procedures.

Our rates vary depending on the services required and the complexity of the tasks including the seniority and experience of the person you are seeking.

You may expect for a general assistant prices to range from $10-15+ AUD per hour for ongoing work, however, if you require a technical specialist for adhoc / project work this could range from $15-30+ AUD per hour.

Our pricing is transparent, highly competitive and suited to a range of different budgets. We have no hidden fees and always ensure you get the best value for your money.

To ensure guarantee of payment to our people, we do require all engagements be paid in advance up to 4 weeks (or the lesser if for project work).

We use a daily timesheet protocol and require our people to submit their hours with daily updates on their current tasks. This process helps ensure we are able to communicate their performance to you at the frequency you require (daily, weekly, monthly or simply not at all!). This tool also helps us monitor their workload and assess how they are feeling.

When we communicate with you, we will generally send formal communications via email or schedule recorded video conferences (Microsoft Teams) to ensure we meet your expectations. From time to time we may revert to communication apps (WhatsApp) or sms to speak with you about general matters.

We always encourage our clients to reach out at anytime to us directly if our peoples performance is ever in question, we also highly encourage positive feedback so that we may celebrate and reward their hard work.

Yes, absolutely! Whether you need assistance with a one-time project, short-term tasks, or long-term support, we can provide the right solution for you. Our people are as experienced as anyone in Australia in handling various types of projects and can deliver high-quality results within the agreed timeframe.

We work with clients across different time zones and ensure clear communication and timely delivery of tasks regardless of the time difference. Our people are flexible and can adjust their working hours to match your preferred schedule. They will also use your project management tools or preferred tracking tool to keep you across tasks and deadlines, ensuring smooth collaboration.

We select our people from top performing universities and also look for extremely talented individuals who fall outside these circles, because as we all know, it's not most educated who are the best, its about their willingness, experience and ability.

English may at times be a second language, but we promise their English is probably better than most natural born citizens! In fact, our experience will almost guarantee it.

Our people are as qualified, if not more qualified, more experienced and harder working than most employees in the market today, the only difference.. they're entirely remote.

Our onboarding process is designed to ensure a smooth and seamless experience for new clients. It includes:

Initial Discussion: We discuss your needs and goals to understand how we can assist you.

Needs Assessment: We conduct a detailed assessment of your requirements to create a customized candidate profile.

Candidate Sourcing: We ask how many candidate profiles you would like to review, then arrange for an interview with you.

Agreement and NDAs: You confirm the candidate, we make an offer and finalize the agreement including any required NDAs.

First Day / Kickoff Meeting: You choose! We can attend their first meeting with you or you can simply run solo like any new employee!

Ongoing Support: We provide continuous support and regular check-ins to ensure your satisfaction.

We may vary this process from time to time depending on your requirements, and if we do, we will speak with you first!